Return Policy

You have the right to return to Miocuorekids.com products purchased from miocuorekids.com without any penalty and without specifying the reason, within 14 (fourteen) days after the date of the receipt of the products purchased on miocuorekids.com

Miocuorekids.com includes free return labels with every order within the United States. Returns are at the customer's expense for all countries outside the United States.

The right of return – besides compliance with the terms and procedures described above – shall be deemed correctly exercised once the following conditions have been fully met:

 The product(s) must not have been worn, used, altered, washed, or damaged.

The label(s) must still be attached to the product(s).

The product(s) must be returned in their original packaging (if you wish to return a kit or set, it must contain all the original components).

The returned items must be sent to Miocuorekids in a single delivery. Miocuorekids.com reserves the right not to accept products belonging to a single order returned and delivered at different times.

If the Right of Return is exercised in conformity with the provisions set forth in the paragraph above, Miocuorekids.com shall refund, in the same form as the original payment, the sums already paid to purchase the returned products. Please note that shipping fees from the original shipment will not be refunded.

Miocuorekids.com shall refund the sums already paid for the purchase of the products to you and, if applicable, shipping fees, only if the products are returned for reasons that may be due to Miocuorekids.com, as in the case where the products do not have the promised essential characteristics, have manufacturing defects, or have been erroneously delivered. In this last case, you may notify us by email or by telephone.

The sums will be refunded to you as soon as possible, and in any case within 14 (fourteen) working days following the date on which Miocuorekids has become aware of your decision to exercise your right of return. We will promptly start the procedure for refunding the sum(s), after having confirmed that the terms and conditions stated above have been duly complied with as indicated above.

In the event that your return does not comply with the terms and conditions set above, you will not be entitled to any refund of the sums already paid to Miocuorekids. Nevertheless, you shall be entitled, at your own expense, to receive the products in the condition in which they were sent back to Miocuorekids. If you do not wish to receive the products in the condition in which they were sent back to Miocuorekids, Miocuorekids shall be entitled to withhold the products and to withhold the sums already received.